1. Description of the Platform

The Platform is a global digital marketplace dedicated to the booking and management of indoor golf venues.

The Platform enables:

• End Users to register, search for venues, book available time slots, view and manage their bookings.
• Venue Admins to register their venues, manage availability, schedules, pricing, and receive bookings.

The Company acts solely as a technology provider and marketplace facilitator and does not operate, own, manage, or control any venue listed on the Platform.

2. User Accounts

2.1 Registration

To use the Platform, users must create an account and provide accurate, complete, and up-to-date information.

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities performed under your account

2.2 Account Types

• End Users: individuals booking indoor golf venues.
• Venue Admins: venue owners or authorized representatives managing listings and availability.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Bookings

• Bookings are made directly between End Users and Venue Admins.
• The Platform only provides the technical tools to facilitate booking management.
• The Company is not a party to any booking agreement.

Venue Admins are solely responsible for:

• Accuracy of availability
• Venue conditions
• Compliance with local laws
• Service delivery

4. Payments and Fees

4.1 Payment Processing

Payments are processed through Stripe Express and Stripe Connect.

Each Venue Admin must create and manage their own Stripe account to receive payments.

The Company does not store or process payment card data.

4.2 Platform Fees

For each successful transaction, the Platform may apply:

• A fixed fee, capped at €0.50 per transaction
• A percentage-based fee, capped at 10% per transaction

Applicable fees are clearly disclosed before transaction completion.

4.3 Payment Responsibility

The Company:

• Is not responsible for payment disputes, refunds, chargebacks, or failed payments
• Does not guarantee payments between users and venues

All financial disputes must be resolved directly between End Users, Venue Admins, and Stripe.

5. Data Management and Privacy

User data is securely stored and managed using Supabase, a third-party cloud infrastructure provider.

By using the Platform, you acknowledge that:

• Your data may be processed and stored on third-party infrastructure
• Data handling is subject to our Privacy Policy

We implement reasonable technical and organizational measures to protect data but cannot guarantee absolute security.

6. Platform Availability and Digital Services Disclaimer

The Platform is provided on an "as is" and "as available" basis.

We do not guarantee that the Platform will be:

• Uninterrupted
• Error-free
• Free from bugs, downtime, or technical issues

The Company shall not be liable for:

• Temporary or permanent service interruptions
• Data loss
• Bugs, delays, or malfunctions
• Third-party service failures (including Supabase or Stripe)

7. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for:

• Personal injury or property damage occurring at venues
• Service quality, safety, or compliance of venues
• Disputes between users and venues
• Financial losses, lost profits, or indirect damages
• Unauthorized access or use of data

Total liability, if any, shall not exceed the total fees paid to the Company in the three (3) months preceding the claim.

8. Indemnification

You agree to indemnify and hold harmless the Company from any claims, damages, liabilities, or expenses arising from:

• Your use of the Platform
• Violation of these Terms
• Breach of laws or third-party rights
• Venue operations or services

9. Intellectual Property

All Platform content, software, branding, and design are the exclusive property of the Company.

You may not:

• Copy
• Modify
• Distribute
• Reverse engineer

any part of the Platform without written permission.

10. Termination

We may suspend or terminate access to the Platform at any time, with or without notice, if:

• These Terms are violated
• Legal or security risks arise
• Required by law

Termination does not affect accrued rights or obligations.

11. Changes to the Terms

We reserve the right to modify these Terms at any time.

Changes will be effective upon publication on the Platform. Continued use constitutes acceptance.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of Ireland, without regard to conflict of law principles.

Any dispute shall be subject to the exclusive jurisdiction of the courts of Ireland.

13. Contact Information

For questions regarding these Terms, please contact:

Email: help@clubpass.customerly.io